Versand
Store Name: Canlab
Email: Info@canlab
Phone: +353 83 869 2863
Billing Address:
67B Heather Road, Sandyford
Dublin 18, Dublin, D18 TCP7,
Ireland
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive a notification once your order has been shipped.
During high-volume periods, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times depend on your location:
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Ireland: 2–5 business days
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European Union: 4–10 business days
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International: 7–15 business days
Delivery times are estimates and not guaranteed.
Shipping Carriers
We use reliable third-party courier services to deliver your orders. Carrier selection depends on destination and order size.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Order Tracking
Once your order is shipped, you will receive a tracking number via email where available. Please allow up to 24 hours for tracking information to update.
Delays
Canlab is not responsible for shipping delays caused by:
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Courier issues
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Customs processing
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Weather conditions
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Incorrect or incomplete shipping addresses
If you experience significant delays, please contact us and we will assist where possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at info@craftcup.ie within 48 hours of delivery (or expected delivery date), including photos if applicable. We will investigate and resolve the issue promptly.
Contact Us
If you have any questions about shipping, please contact us at:
📧 info@craftcup.ie
📞 +353 83 869 2863